Online Appointment Booking Service

 However you prefer to discuss, select & purchase your watches, we are here for your convenience.

If you’d rather speak to one of our experts before you “Add to Basket,” no problem. Using our appointment booking service below you can schedule a video appointment, request a call from one of our experts or book an appointment in our London boutique. 

Booking Your Appointment

  • Each in person boutique appointment can be booked for up to 60 minutes with our automated booking service. For longer appointment requests, please contact us directly on [email protected].
  • Appointment reservations can be made, changed, or cancelled up until 4:00pm on the day before the appointment date.
  • We offer complimentary adjustments for bracelets and straps. For same-day adjustments, we recommend visiting our boutique on weekdays.
  • To find us and view our opening hours click here.

Complimentary Bracelet & Strap Adjustments

We offer complimentary bracelet adjustments (shortening or lengthening) and changes for official Seiko straps and bracelets, tailoring your watch to your preference. For same-day service, we recommend visiting our boutique during weekdays. Don’t forget to bring along any additional links that may be required for the adjustment.

For certain timepieces that demand the expertise of our specialised watchmakers, and due to our policy of not keeping spare parts in stock at the boutique, watches in need of a repair or service should be sent to our dedicated service centre.

If you are unsure what type of work is needed, please get in touch with our customer service team. You can find our contact details here.