Contact Us

However you prefer to discuss, select & purchase your watches, we are here for your convenience.

If you’d rather speak to one of our experts before you “Add to Basket,” no problem. They are happy to speak to you by Phone, arrange a Video Call or send information by Email or Text Message. Please choose one of the options below to get in touch.

Watch and Order Enquiries

For any watch and order enquiries please contact our Customer Service team using one of the options below.

Email Us: [email protected]
Call Us: +44 (0)1628 410 230
Book Your Appointment

Business Hours

Monday-Friday 9:00-17:30
Saturday 11:00-17:00
Sunday: 11:00-17:00

Christmas & Bank Holidays

24th & 31st December: 11:00-17:00
25th, 26th December & 1st January: Closed

Service and Repairs Enquiries

 

For repair and service enquiries please contact our Service Centre using one of the options below.

Email Us: [email protected]
Call Us: +44(0)1628 770 988

Business Hours

Monday – Friday: 8:30-16:15

Christmas Holidays

23rd December- 1st January: Closed

Grand Seiko Boutique

We are looking forward to seeing you in our New Bond Street boutique.
Reserve your private appointment or simply pop by and see us.

68 New Bond Street, London W1S 1RR

Call Us:  +44(0)20 3105 6212
Email Us: [email protected]
Book Your Appointment

Business Hours

Monday – Saturday: 10:00 – 18:00
Sunday: 11:00 – 17:00

Late Thursdays

14th, 21st & 28th December: 10:00-19:00

Christmas & Bank Holidays

24th & 31st December: 11:00-17:00
25th, 26th December & 1st January: Closed

Frequently Asked Questions

For questions regarding Seiko and Grand Seiko products or services, you can also visit our FAQ page following the link below.

Frequently Asked Questions